VOICE

Customer Relationships Start With A Conversation

At Epitome Networks, our Voice solutions allow you to meet customers where they are and serve them through any channel. From traditional phone calls to live chats, messaging apps, email, reviews and more, we unify customer interactions to create a consistent and reliable sales and service customer experience.

Unlike other business telecom companies who may mail you a box of phones and an instruction manual, at Epitome Networks, you'll meet our team and we'll install your new voice system for you. You'll have our expert trainers on site to walk you through how to get the most from your new system and keep communications simple.

A Better Voice Solution

• Unmistakable Clarity: Our installation team ensures you're set up for success with crisp, clear conversations.
• 1-Click Call Recording: Record, save and download calls with a click so you can stay focused on the present moment without worrying about note taking.
• AI Driven Contact Centers: Let customers contact you at any time across any channel for a better customer experience. With customer self help capabilities, you can bring down costs while freeing up time for your staff.
• Keep Your Existing Phone Numbers: Our team can guide you through the porting process so you can keep and use your existing business numbers without missing a beat.
• Designed for Scale: Our voice solutions can be managed remotely and with easy smart call routing, you can ensure the right people are on the line to facilitate your customer journey.

In today’s fast-paced business world, voice conversations remain indispensable, and with the right solution, you can bring your business conversations into the future. With desktop and mobile applications, browser based calling and the familiarity of modern phone systems, Epitome Networks allows you to stay connected anywhere.

Voice Fit To Your Needs

At Epitome Netwroks, we offer a wide range of voice solutions including VoIP, PBX, Mobile solutions and Contact Center solutions. Our technical training goes back over 30 years and our experience is second to none. With Cisco and Fortinet switching and routing certifications in-house, we can ensure a smooth, trouble free VoIP deployment from sales through installation.